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My battery barley lasts 24hrs

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‎05-10-2019 00:25

‎05-10-2019 00:25

Hi, I got my Fitbit Versa for Christmas, but have been really disappointed with it’s battery life. I have to charge it every night, or it doesn’t last the next day. Last night I forgot to put it on to charge and it went off at 4am! This renders the sleep monitoring function redundant as I can’t wear it overnight anymore. I have changed the settings so that it doesn’t continuously sync, and I don’t use if for music, just steps and following exercise. The screen I use just has time and steps on it. Am I doing something wrong, or do you think there is a problem with the battery?

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‎05-10-2019 07:04

‎05-10-2019 07:04

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see after each restart the Fitbit logo and release the buttons. This resets the internal system of the Versa. See if that solves your battery problem. When it does not solve your problem, contact Customer Support and ask for a battery test. 

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‎05-11-2019 10:35

In response to SunsetRunner

‎05-11-2019 10:35

@Nikkigambo Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is draining fast.

 

In addition to the information that shared @SunsetRunner, please try the tips that are listed in this help article. These tips are great in order to improve your Versa's battery life.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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