My battery on the Versa is not lasting a day

[Domino666]

My battery on the Versa is not lasting a day, first 2 weeks of having it it lasted up to 4 days but now I’m lucky it lasts a day. 

I have tried all the battery saving things Fitbit suggest in their help page. I’m not sure what else to do

Moderator edit: added label

Moderator edit: updated subject for clarity

[SunsetRunner]

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@Domino666 wrote:

My battery on the Versa is not lasting a day, first 2 weeks of having it it lasted up to 4 days but now I’m lucky it lasts a day. 

I have tried all the battery saving things Fitbit suggest in their help page. I’m not sure what else to do

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Try a Restart and do it several times if necessary.

[Domino666]

Hi I’ve tried that already it’s still not improved it. And yes already read the manual 

[Domino666]

Hi I’ve tried that already it’s still not improved it. And yes already read the manual 

[SunsetRunner]

If Restart isn't working, you need to try a Factory Reset which puts the tracker back to how it was when you first set it up and you will have to start over from scratch.  Swipe left to Settings, then to About and then Factory Reset.  Allow about 30 minutes to an hour to complete.

[Suikoden]

Doesn't work. Having same issue, the .15 update has destroyed the battery. 

[Domino666]

Yeah it’s been since the update the battery has dropped dramatically 

[Domino666]

Ive tried the factory reset as

well the battery life has disappeared from the first few weeks of having it and I haven’t changed from the standard settings I’ve had since the start

[Buzzsaw]

I currently have 3 1/2 days on my initial charge and have the 32.32.10.15 firmware installed. I am down to 21% after 86 hours... I read on another post that using watch faces OTHER than the ones developed by Fitbit can cause battery drain...just a thought.

[SunsetRunner]

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@Domino666 wrote:

Ive tried the factory reset as

well the battery life has disappeared from the first few weeks of having it and I haven’t changed from the standard settings I’ve had since the start

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Time to contact Customer Support.