help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My calories burned at some point are replaced with a maxed out reading-Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2020 13:33 - last edited on ‎12-15-2020 14:46 by Fitbit Moderator

‎11-27-2020 13:33 - last edited on ‎12-15-2020 14:46 by Fitbit Moderator

During the day my Fitbit tracks calories accurately, then at some point it edits the history and replaces it with a maxed out reading.

 

Here is a picture showing the issue.

https://ibb.co/RQC63YR

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-15-2020 14:45

‎12-15-2020 14:45

Welcome to the Fitbit Community @AntwonTheDJ.

 

Thank you for the information provided.

 

This situation could be related to a manually logged activity or an activity logged from a third party app. 

 

To find the cause of the issue, you can remove any activity that comes from a third party app or that was logged manually.

For instructions, please visit this article.

 

Please let us know if you have any question.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes