10-26-2021
20:22
- last edited on
10-27-2021
12:18
by
EdsonFitbit
10-26-2021
20:22
- last edited on
10-27-2021
12:18
by
EdsonFitbit
My clocks face screen won’t swipe
now showing reset failed
but can not use touch screen to continue with okay button
watch is not responding
Moderator edit: updated subject for clarity
10-27-2021 12:18 - edited 10-27-2021 12:20
10-27-2021 12:18 - edited 10-27-2021 12:20
Welcome to the Fitbit Community, @gar20.
Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.
In addition to the restart please try to change the clock face of your Watch. If you are using a third-party clock face, please switch to a Fitbit clock face. For instructions, please visit this article.
Whether the instructions shared above don't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Have a nice day.
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