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My experience with Fitbit Versa 2 and the Customer Service

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‎07-16-2021 20:00 - last edited on ‎07-17-2021 06:27 by Fitbit Moderator

‎07-16-2021 20:00 - last edited on ‎07-17-2021 06:27 by Fitbit Moderator

I have searched everywhere. Nothing. Screen is stuck there. Have been trying to fix this for several days after my screen messed up. I've uninstalled the app, taken it away from my Bluetooth list, restarted my phone, everything that the instructions say to do to no avail. The only thing the company has offered me is 35 percent off and that code doesn't even work on the website. I regret every even purchasing this watch because it has given me problems from day one. 

 

Moderator Edit: Clarified subject

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‎07-17-2021 06:29 - edited ‎10-22-2023 04:11

‎07-17-2021 06:29 - edited ‎10-22-2023 04:11

Hi there, @InvictusD2. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments in regards to our products and services.

I've seen that you replied back to your support case to notified about the promo code not working. Please stay tuned to your inbox, someone will reach out to you soon. 

Have a nice day. 

Maria | Community Moderator, Fitbit


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