12-07-2020
07:20
- last edited on
12-07-2020
21:20
by
RicardoFitbit
12-07-2020
07:20
- last edited on
12-07-2020
21:20
by
RicardoFitbit
Had a Versa 2 and had zero issues with it until I dropped in the lake back in July. In October, they drained part of the lake for the winter and I found my Versa 2 stuck in the mud at the bottom of the lake which would normally have been a good 20 feet under water. I wiped it off and thought, "what the heck", I'll put it on the charger and see what happens. A couple of days later I took it off the charger and, to my surprise, it lit up. At first it was just a grey screen but the next day the screen returned to normal, I synced it with the app and have been using it ever since. Pretty remarkable that any electronic device could be 20 feet underwater for 5 months and still work.....
Moderator Edit: Clarified subject
12-07-2020 21:24
12-07-2020 21:24
Hi @Blakew007, welcome to the Community Forums.
Thanks for taking the time to share your thoughts and the experience you had with your Versa 2, I'm really happy to know that you got your Fitbit back after months and that it's still working as the way it was designed. Let me share with you that because we are always striving to improve the Fitbit experience with our products and services, the information that was shared in your post is really important for us because it encourage us to keep delivering high quality products to our users.
I'd like to take the opportunity to suggest you visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!
Please do not hesitate to contact me back if you need anything else, I'll be around. Thanks for being part of the Fitbit family!