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My fitbit doesn’t read my sleep or my heart rate properly.

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I’ve had my fitbit versa2 for around 8 months and its probably only read my sleep correctly a handful of times. It also doesn’t read my heart rate properly. I can jog a 10k and have 40 minute below zones in a 50 minute run. The only thing it actually does read properly is the time. 

I’ve tried wearing it tight, loose, down my wrist, up my wrist, cleaned it before bed etc etc etc. 

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I having the same issues.  Since mid January my Versa only shows and average of 3 hours of sleep every night.  And it has not registered a resting heart rate since Jan 15.  I have an oximeter that I can wear on my finger - the HR from the meter is not the same as the FitBit.   I can't seem to get help on the issue.

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