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My fitbit versa is not connecting to wifi

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My fitbit is not connecting to WiFi. I wanted to transfer music on to my versa using desktop. Then it suddenly told me I need to connect to wifi. So I did, then the WiFi was just loading and loading and then, a message poped up saying, "we can find any WiFi's" or something like that.plese someone help me... Music is my life.

😞

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Exact same problem here.  Still not able to connect mine and I think I've tried every single 'workaround' that has been suggested.

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You need to use the 2.4 WiFi, not the 5ghz 

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