My heart-rate in the Fitbit app is fluctuating-Versa 2

[csekouli12]

I've recently found an issue with my Versa 2 and the heart rate readings. Within the app, when I click on the heart rate icon, I can look at what my heart rate is at every 5 minutes throughout the day. However, this seems to change at different points of the day. 

For example, at 1:40pm, my watch showed my heart rate at 66bpm, and so did the app when I checked. Later in the day, I checked again, and it showed 76bpm at 1:40pm, not sure why it's reading 10bpm higher than what it actually was. It did the same thing yesterday as well.

Has anyone else experienced this?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @csekouli12.

Thank you for the information provided.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support.

See you around.

[csekouli12]

Thanks they assisted with doing a factory reset so I will monitor and see if it fixes the issue. It happened again this morning so hopefully the factory reset with fix it. 

[EdsonFitbit]

Thanks for your response, @csekouli12.

Hope the issue gets resolved after the factory reset.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.