My heart rate readings are quite high

[swampmilkweed]

After much stress, I got my Versa 2 working on my iPhone. I will eventually get used to the fact that the phone displays are VERY different from my good old dashboard on my desktop computer.

This is where good news comes in.  My Versa 2 stats DO SHOW on my computer dashboard. Yahoo!!! I am thrilled.

There are still issues to work on, but I can't believe that my stats do show on the computer.

My other problem is that the heart rate is very wrong.  I am sitting still at the computer typing. The Versa 2 claims my heart rate is 89. This is too high.

Moderator edit: updated subject for clarity

[EdsonFitbit]

@swampmilkweed It's great to see you in the Fitbit Community. Sorry for the delayed response.

I regret to hear that your Fitbit Versa 2 is not recording your heart rate properly. Thank you for letting us know that your stats do show on your computer Dashboard.

In order to improve the heart rate readings, you can find some useful recommendations on this article.

In addition, you can perform a restart to your watch by following these steps.

Whether this doesn't help, turn your heart rate off and back on. You can find this option if you go to the settings on your watch.

If you have any question, please don't hesitate to contact us back at any time.

[swampmilkweed]

I cannot find a button of any kind on the back of the Versa 2.  I cannot restart if I can't find the button.

[EdsonFitbit]

@swampmilkweed Thanks for your response.

The back button is actually the one on the left side. Since other devices have more than one button, we named them to differentiate each one of them.

Please let me know if you need further assistance.