05-14-2020 04:18
05-14-2020 04:18
Hi,
My new versa 2 say it has the latest update but I only have version 35.68.9.15, I noticed that there är two newer updates?
Regards Sofia
05-14-2020 06:33
05-14-2020 06:33
Hello @sofiacarlsson and welcome to the Help forum. Fitbit rolls out updates progressively. Sometimes you will have an Update Versa 2 notice when you add your device as new. Sometimes it might take a day or two. Recently, I put my old Ionic on my husband's account. It was seven versions out of date. He got an Update Ionic notice the next day that advanced him three updates. I think it took almost a week to get another update notice. Then he got the last four.
I think you just need to be patient. Please come back if you don't get any update notices.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.