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My phone recognizes that Versa 2 is available to pair, but it won't sync up with it.

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‎10-28-2024 11:43

‎10-28-2024 11:43

Since last week, my Versa 2 will not sync up with my phone.  I chatted with support and they said my app was out of date.  I've tried removing the app from my phone then reinstalling it, but the same problem still exists.   I've tried turning off my Bluetooth on my phone then putting it back on, and it does recognize that my Versa 2 is there, but it won't pair with it.  What do I need to do?

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‎10-28-2024 22:04

‎10-28-2024 22:04

Hi @Warriorchick68 - there is a known bug in the Android Fitbit App.

Author | ch, passion for improvement.

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