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My replacement Versa 2 doesn't have find my phone

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‎05-18-2023 11:07 - last edited on ‎05-18-2023 11:46 by Fitbit Moderator

‎05-18-2023 11:07 - last edited on ‎05-18-2023 11:46 by Fitbit Moderator

Do i need an update? I had a replacement fitbit because my versa 2 was under warranty and this doesnt have the find my phone function that the original one had.

 

 

Moderator edit: format. 

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‎05-18-2023 11:16

‎05-18-2023 11:16

I suspect "find my phone" comes as a firmware update in a few days.  The originals from the factory don't get firmware updates until they are actually connected to an account.  You will get an obvious notice in phone app when it is ready to install.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎05-18-2023 11:16

‎05-18-2023 11:16

I suspect "find my phone" comes as a firmware update in a few days.  The originals from the factory don't get firmware updates until they are actually connected to an account.  You will get an obvious notice in phone app when it is ready to install.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-18-2023 12:05

In response to JohnnyRow

‎05-18-2023 12:05

Thank you so much for your help

Sent from Samsung Mobile on O2
Sent from Outlook for Android<>
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‎05-26-2023 14:03

In response to JohnnyRow

‎05-26-2023 14:03

It's never worked since I got my replacement 

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