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My step streak is not working properly-Versa 2

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‎01-09-2021 14:26 - last edited on ‎01-20-2021 18:27 by Fitbit Moderator

‎01-09-2021 14:26 - last edited on ‎01-20-2021 18:27 by Fitbit Moderator

About 2 months ago my Fitbit app started showing me my step streak. It was new apparently and said I was on a 22 step streak, awesome feature and very motivating. This morning I started my day with an 81 day streak, yay! Well I just checked my app and now I’m on a 4 day streak, what the heck?? Anyone know what this is about? Very disappointing 🤷‍:female_sign:Help anyone?

 

Moderator edit: updated subject for clarity

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‎01-20-2021 18:25

‎01-20-2021 18:25

Thank you for visiting the Fitbit Community @Grannyjoy.

 

Thanks for the information provided.

 

Please make sure that you have the latest version of the Fitbit app (iOS 3.36 or Android 3.36.1). To see your current version and update, please visit this article, open the menu "How do I update the Fitbit app?" and follow the instructions.

 

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