11-28-2024
14:40
- last edited on
11-29-2024
14:21
by
MarreFitbit
11-28-2024
14:40
- last edited on
11-29-2024
14:21
by
MarreFitbit
After updating my Versa 2 device, all my steps have disappeared.
I have rebooted the device and my iPhone without results. If they are lost forever, just let me know, I can handle it.
Moderator Edit: Clarified subject
11-28-2024 20:30
11-28-2024 20:30
Hi @Mysteryshack - a watch update can reset the data on the watch if it hadn't synced properly so you may lose data for the day.
Normally all previous data is retained on the servers and should not be lost, but if the phone Fitbit App has a problem it might not show everything.
Author | ch, passion for improvement.
12-13-2024 15:07