My steps don't tally with my miles

[Kerry77]

So I have noticed I have been doing 8000-10000 steps and only about 1.8-2 miles. I know this is wrong, so I altered my stride (which I hadn't set up myself) but it's still the same.

Anyone any clues?? 

[Marrrmaduke]

@Kerry77 I will need a bit more info:

• are the steps recorded from walking/running
• what other types of workout do you record
• what is your stride length and height
• do you use connected GPS with your workouts
• are you having issues with connected GPS
• what Versa's firmware are you running - open Settings app on Versa, scroll down to About and tap. Firmware is the first number
• have you tried rebooting your tracker several times by pressing and holding the back button until the screen turns off and fitbit logo appears?

[Kerry77]

Hi. Thanks for the reply.

I wasn't recording anything. This was just going of what fitbit recorded in general. But from my Google maps I know the walk alone was 2.5 miles. My fitfit recorded 2.2 for the whole day. Yes my GPRS is connected. My firmware is uptodate as far as I know Im on 35.70. 7.21.
I hadn't evtered my stride I had left it to fitbit as I've never done that before with my other fitbit but I have entered it now and I think it may be a tiny bit worse. I've changed it today to automatic.

I haven't rebooted my fitbit lately but did a few week ago. Should I try that you think?

Its recording things. Just not correctly 

[SunsetRunner]

One further question, what phone and OS do you have?

[Kerry77]

Huawei nova 5t

[SunsetRunner]

Do you mean GPS or GPRS as the latter is the mobile data network.  When you go for a walk do you start the exercise on the watch or allow the auto-recognition to kick in as this doesn't link to the connected GPS on the phone?

[Kerry77]

Sorry GPS  I meant. 

No I don't start a walk but I never did with my charge 2 and that always gave me more steps. 

My mum had an honour band and her steps are way more which a whatbmade me take notice of mine. 

I restarted my fitbit today and have done over 7618 steps and 1.42 miles

[Marrrmaduke · Accepted solution]

@Kerry77 The GPS will connect only when you manually start the GPS-enabled workout, e.g. walk, run, hike. The distance you are reporting is purely based on pedometry. If you find the pedometry-estimated distance incorrect, you will need to adjust your stride length. Please take a look at this help article. Another thing to keep in mind is Fitbit credits the steps for various types of movement not only step-based as it is a wrist tracker. For example, if you were to jump up and down and wave your hands, you would still be credited steps (and thus distance). This can be partially avoided by manually starting workouts. If you're doing aerobic, select aerobic, bike for biking, etc. as these workouts have customized algorithms. Personally, I use both autotrack (no GPS, only pedometry) and manually started walks/hikes (GPS and pedometry). I just adjusted my stride length.

[Kerry77]

OK. Thank you so much for your time. I have altered my stride length once but it didn't make a difference.. Perhaps I didn't do it right.

I'll have another go. 

Thank you 

[Marrrmaduke]

@Kerry77 I found out that I had to cheat with the stride length - basically adjust it so the final distance fit. I know, it's weird and it shouldnt be this way. 😮

[Kerry77]

Hey thanks. 

Can I ask what you set your stride at so I have a starting point to work from?? 

[Marrrmaduke]

@Kerry77 Your stride really depends on several things like gender and height. I measured mine, and also used online stride length tables where you can check the average stride for a person of your hight. I think the easiest way would be to walk in a stright line a distance you know and count steps. Then adjust that accordingly. e.g. if you know that fitbit shortens you on the distance walked, increase the stride length. It's not optimal, I know. I wouldn't bother if your discrepancies are not big. 🙂

[Kerry77]

The descrepamcies ARE big. So I'll give this a go. Thank you so much for your help 😁

[Marrrmaduke]

@Kerry77 yeap. play with it a little. 😄

[Kerry77]

I will do. Thank you again! 😊