09-26-2019 22:12
09-26-2019 22:12
I checked the banks before I got my versa.
It said on the list visa. Debit, but when I enter my details it says it's not recognized. Any idea why.??
Answered! Go to the Best Answer.
09-27-2019 02:22
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2019 02:22
This is only something that Fitbit themselves know (I don't work for Fitbit). Which bank in particular would you like to see added? I would recommend heading over to the feature suggestions board (here) and searching for the bank you would like to be added, then add your vote to the corresponding suggestion. The more votes a suggestion gets, the more chance it has of being implemented. It might also be a good idea to inquire with your bank too as they would need to have an interest in being added, it's more of a partnership as far as I know.
09-27-2019 01:32
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2019 01:32
Hi @Bettrivers, welcome to the community.
Have you checked the supported banks list (here) to check if your bank is on it?
Best Answer09-27-2019 02:12
09-27-2019 02:12
Best Answer09-27-2019 02:17
09-27-2019 02:17
Sorry read list wrong, will you be adding more banks to the list for UK as I noticed most of the main ones are missing, also all seam supported by master card and no visa visa/debit.
Thank you.
Best Answer09-27-2019 02:22
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2019 02:22
This is only something that Fitbit themselves know (I don't work for Fitbit). Which bank in particular would you like to see added? I would recommend heading over to the feature suggestions board (here) and searching for the bank you would like to be added, then add your vote to the corresponding suggestion. The more votes a suggestion gets, the more chance it has of being implemented. It might also be a good idea to inquire with your bank too as they would need to have an interest in being added, it's more of a partnership as far as I know.