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My versa 2 not recognizing my hank

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I checked the banks before I got my versa.

It said on the list visa. Debit, but when I enter my details it says it's not recognized. Any idea why.??

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This is only something that Fitbit themselves know (I don't work for Fitbit). Which bank in particular would you like to see added? I would recommend heading over to the feature suggestions board (here) and searching for the bank you would like to be added, then add your vote to the corresponding suggestion. The more votes a suggestion gets, the more chance it has of being implemented. It might also be a good idea to inquire with your bank too as they would need to have an interest in being added, it's more of a partnership as far as I know. 

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Nathan | UK

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Hi @Bettrivers, welcome to the community.

 

Have you checked the supported banks list (here) to check if your bank is on it? 

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Nathan | UK

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Sorry read list wrong.
Will you be adding more banks/ building society's to the UK list as I've
just noticed that the main ones are not on there.
It seams only master card supported and not visa/visa debit.
Thank you.
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Sorry read list wrong, will you be adding more banks to the list for UK as I noticed most of the main ones are missing, also all seam supported by master card and no visa visa/debit. 

Thank you. 

Best Answer
0 Votes

This is only something that Fitbit themselves know (I don't work for Fitbit). Which bank in particular would you like to see added? I would recommend heading over to the feature suggestions board (here) and searching for the bank you would like to be added, then add your vote to the corresponding suggestion. The more votes a suggestion gets, the more chance it has of being implemented. It might also be a good idea to inquire with your bank too as they would need to have an interest in being added, it's more of a partnership as far as I know. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer