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My versa 2 won't connect to my phone

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‎04-13-2021 07:44 - last edited on ‎04-13-2021 15:26 by Fitbit Moderator

‎04-13-2021 07:44 - last edited on ‎04-13-2021 15:26 by Fitbit Moderator

my versa 2 won't connect to my phone 

 

Moderator edit: format

Moderator edit: updated subject for clarity

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‎04-13-2021 15:25 - edited ‎04-13-2021 15:27

‎04-13-2021 15:25 - edited ‎04-13-2021 15:27

Welcome to the Fitbit Community, @Slice_baby

 

Thank you for the information provided.

 

In this case, I would recommend following our troubleshooting steps to resolve set up or syncing issues.

 

Whether any error arises up, you can share a screen shot for further investigation. In addition, please tell me the OS, make and model of your phone.

 

If you have any question, please let us know.

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