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My versa 3 won’t turn on and overheats when it does.

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‎02-25-2022 15:48 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

‎02-25-2022 15:48 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

So I woke up one morning and found out my watch was not turning on. And warm too. I turned it back on with a toothpick and it started heating up again. When I got to school, it wasn’t working. What should I do? it hurts to touch.

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2 REPLIES 2

‎02-26-2022 07:21

‎02-26-2022 07:21

Hi @Thesquidk1d  was it on the charger all night? Here is a link - click - to the user manual. Where did you put the toothpick on the device to turn it back on?

Stepping in the U.S.A. since September 2013. Android 14

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‎02-28-2022 16:52

In response to Odyssey13

‎02-28-2022 16:52

Welcome to the Fitbit Community, @Thesquidk1d.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Thanks for your support, @Odyssey13.

 

Have a nice day.

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