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My versa displays only top edge of the watch. This is on all screens and on tap and button push.

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‎10-12-2018 18:13

‎10-12-2018 18:13

This happens 8 out of 10 times.  I a restart i don't get the fitbit logo but instead a set of vertical blue bands that go all the way up and down the display.  Its getting frustrating pushing the button 10 times in a row and not seeing the time.  Any idea how to fix this

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2 REPLIES 2

‎10-13-2018 01:54

‎10-13-2018 01:54

That sounds really annoying and frustrating! I would try a factory reset (settings app on the watch and scroll down to about). I kind of doubt it will fix it, but you never know! Other than that you will need to contact Support (link in my signature). Let us know how you go 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-20-2018 05:34

In response to NellyG

‎10-20-2018 05:34

I worked with support on DM for a bit and they are now sending a replacement.

Support was helpful but could not fix.

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