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My versa doesn’t working well now

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Idk what’s happened with my versa2 i just bought it last Christmas and it doesn’t work well now. I can’t slide to check my messages and other functions. I think it has some problems I’d like to check or return new one. 

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Try a Restart and do it several times if necessary.

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Yes, i did but it doesn’t work  😞 

what should I do? Can i send it to fix or get a new one? I just bought it

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