My versa has died

[Teanbean]

My versa is dead yet the app reads that the battery is full 

[NellyG]

Hi @Teanbean  The app is probably just displaying the informatn (re the battery) from the last time it synced, rather than currently syncing if the tracker is really dead. Have you tried restarting it several tmes? If not, give that a try and leave it on charge for a couple of hours and restart again several tmes. If that doesnt bring it back to life, please come back here.

Restart your tracker

[Teanbean]

I have tried all these things and have spoken to Lenny on the phone and now waiting for her to come back to me

Many thanks

Sent from my iPhone

[NellyG]

I hope you get a good resolution!