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My versa hasn't turned on in a while

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‎11-03-2019 08:43

‎11-03-2019 08:43

Hi, so about half a year ago my Versa's screen cracked but it was working fine for about 4 months then, suddently the battery would drain super quickly and I would have to recharge it every singke day, this was pretty annoying but it wasn't super inconvenient. Suddenly , one day I put my fitbit to charge at night and when I went to grab it in the morning the charger and watch were both extremely hot and my fitbit wouldn't turn on. I've tried to restart it and I've tried to hold down all buttons for a long period of time but nothing seems to work... Any advice??

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‎11-03-2019 10:18

‎11-03-2019 10:18

@emmaroot 

 

You killed it. 

 

You overcharged the battery & cooked it off.

 

1 - 2 hours max any FitBit from 0% to 100% full charge.

 

Anything phones FitBits etc., should never be left connected to a charger past 99% to 100% in case the charger is not regulated & senses the battery is fully charged so stops charging it.

 

Time to buy a new fitness tracker.  Suggest you too buy and use a regulated USB charger. Amazon sell them.

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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