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My versa is not charging

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‎05-25-2020 08:17

‎05-25-2020 08:17

Hey i have had my versa for about a year and a half, it is not charging anymore, should I get a new charger?

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‎05-25-2020 08:28

‎05-25-2020 08:28

Hi @Lilnicky  before you get another charger, read this article on trouble charging for some tips. click to view. If you decide to get another charger, be sure it's an authentic Fitbit charger unit. 

Stepping in the U.S.A. since September 2013. Android 14

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‎05-28-2020 21:01

In response to Odyssey13

‎05-28-2020 21:01

We got it figured out!

Thank you

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