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My versa's display stopped working

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‎12-03-2021 04:01

‎12-03-2021 04:01

Hello!
My versa stopped working on Nov 30th. It displays some bright lines at the top, but it won't start.

I forced reset it, i tried factory resetting it, but nothing works. It did track my sleep, i could see it in the app, but nothing is happening on the display. 

 

This is all it does now https://streamable.com/a1ortg

 

Please let me know how can i fix this?

Thank you!

 

 

 

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1 REPLY 1

‎12-03-2021 06:47

‎12-03-2021 06:47

Hi @LuciaI - good post video but fear it's not going to work anymore which is sad because it is a good [best] watch.

 

Probably best to contact Fitbit Support directly. They may be able to test it and help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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