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My versa won't sync even after turning offboth phone and watch multiple times

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Can anyone help.  My versa won't sync even after turning off both phone and watch several times. I've followed all suggestions and still no sync.

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I’ve got the same problem.  Seems to have started when the app was updated last week.  Had the same issue earlier in the year and didn’t use the watch for a few months!!  Annoying

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We are in the hardware support and both of you are asking help for updates to your unknown phones.

Have you tried 

These steps?

 

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