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My versa wont sync sleep and exercises but it syncs the steps

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‎03-20-2020 09:33

‎03-20-2020 09:33

Im experiencing this issue since the last fitbit app update.

I have tried restarting both phone and the watch. Shutting down the watch, logging out, reinstalling the app and everything.

It only helps when I unpair the watch and pair it again, but this works only for the first sync attempt!! And for next syncing I have to do it again!!!!!

Help me please.

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2 REPLIES 2

‎03-20-2020 11:37

‎03-20-2020 11:37

Today my Versa 2 will not sync my sleep stats.

I’ve done everything you did except delete and reinstall the Fitbit app.

Is this happening because of a recent Fitbit app software update?

Is this nationwide?

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‎03-20-2020 11:42

In response to Gasatict

‎03-20-2020 11:42

I think its because of software update but I dontnt know its everyones problem or not.

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