My wireless earphones are stuck in paring mode

[Joshuaelton]

So bassicly I brought some wireless earphones and for the first couple of weeks they worked fine, no issues at all , but then I went to connect my wireless earphones to the watch like normal and it found the device I pressed my wireless earphones and it kept on the paring loading screen so I couldn't connect them so I tried everything i have searched loads of things on Google but none of them seem to work, if any body has any idea plz tell me, thank you and have a nice day

[HeydyF]

Hey @Joshuaelton, let me give you a warm welcome to the Community! Thanks for taking the time to try some tips to fix this. Could you please tell me, among the tips you tried, did you restart your Versa? If you haven't, please give it a try. 

I'll be around! 

[Joshuaelton]

Yeah I have, not factory reseted though 

[HeydyF]

Thanks for your reply @Joshuaelton! I appreciate the tips you tried. Let me explain to you that our team is already aware of this situation, that some users are experiencing difficulty connecting third-party headphones, so please be patient while they are working on a solution. 

I will appreciate your understanding.