MyFitnessPal integration not working

[SunsetRunner]

Hi, I just got my first smartwatch, Fitbit Versa Lite and I'm trying to connect MyFitnessPal to it but when I do, I get an error message from MFP right after I click connect saying "There was a problem with your request Sorry, but a server error occurred processing your request. Our team has been notified of the issue." This happens both in app and on web.

I read a lot of forums and most of them suggest disconnecting the app but since mine was never connected it's not a solution. I tried rebooting my phone, my laptop, deleting and reinstalling both MFP and Fitbit app, clearing cache, most of the solutions I found at first on the internet.

Did anyone else encounter this and could help?

[SteveH]

I'm currently getting errors when trying to use the MFP web site so it may be that there is an issue at the moment. I would try again once myfitnesspal.com is working again.

[SteveH · Accepted solution]

@SunsetRunner the problems with the MFP website seem to have been fixed so it's worth trying again.

[SunsetRunner]

Thank you, @SteveH , indeed it works now.

I also tried using mobile data instead of wi-fi, in case someone else later encounters a similar problem, it’s worth a shot.