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Need more help to get music on my Versa

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is there a help desk, as this issue is way to confusing for trying to get the music to work on my versa

 

Moderator edit: Updated subject for clarity.

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Nice to see that you're digging into the Forums @lag12, let me give you a warm welcome to our Community. Smiley Happy

 

Thanks for reaching out the Forums. Sorry for the delay. I'll be glad to give you a hand with your request, I've contacted our support team. They will be contacting you shortly via email. You can also check the information about music here: How do I listen to music and podcasts on my Fitbit watch?

 

I'll be around in case that you need anything else. 

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