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New Fitbit Versa Lite user with uncompatible phone

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‎06-02-2019 19:30

‎06-02-2019 19:30

Hello!

 

I have been so excited to get a Fitbit Versa and I finally bought the Versa Lite version. As I am trying to set everything up I noticed that I am at receiving any notifications. All of the settings are set correctly per Fitbit recommendations. It is connected and paired to my Bluetooth as well. I have an LG k-30 smartphone and I do not see this is one of your listed phones for compatibility. When I purchased the Versa all I saw was that I needed to have an Android phone. Is there anyway I can get them to link together?

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‎06-02-2019 21:42

‎06-02-2019 21:42

If its not on the compatibility list there can be problems for it not working correctly sorry

 

Hopefully it will get added

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-02-2019 21:43

‎06-02-2019 21:43

Hi @Aperson919  If you are having syncing difficulties try the suggestions in THIS Help Article on syncing problems. If it is just notification issues then try THIS one on Notification problems.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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