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New Phone, but my Fitbit Versa won’t Sync

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‎12-29-2019 02:23

‎12-29-2019 02:23

I recently upgraded my iPhone and had all my iCloud stuff restored onto the phone, but when I went to sync my Fitbit to see my progress my Fitbit wasn’t connecting to my phone, I understand that this may be an easy fix and I’m just not thinking straight but I was hoping one of you guys could help

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‎12-29-2019 02:44

‎12-29-2019 02:44

Do you still have your old phone? If so, make sure it doesn't still have a connection to the fitbit in its bluetooth settings as this could be blocking the connection to your new phone.

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‎12-29-2019 12:15

In response to SteveH

‎12-29-2019 12:15

Make sure that you have the latest Fitbit app version and that your logged in to your Fitbit account. 

The tracker should then sync. 

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