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New Versa 2 - Red Battery and exclamation point

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‎12-28-2019 12:32 - edited ‎12-28-2019 12:33

‎12-28-2019 12:32 - edited ‎12-28-2019 12:33

Brand new out of the box. USB communication is working as Windows 10 desktop identifies the connected Versa 2, but battery will not charge. Not via computer or AC charger. 

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‎12-28-2019 12:44

‎12-28-2019 12:44

Contact Customer Support.

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