New Versa 2 and can't get pass the 4 digit code in set up...what do I need to do?

[niabia]

In the initial setup I get to the screen that asks for the code.  I put in the code and it spends then says it's not working.

[SteveH]

The most common cause of this is where the phone is not supported by fitbit. You can check that yours is at www.fitbit.com/devices

If it is supported then try going through fitbit's troubleshooting guide for set up issues at Help article: Why can't I set up my Fitbit device?

[Manjafique]

Hello, I have the same problem. How did you solve the problem?

[MilitaryKing453]

I had this exact same issue. My resolution was to uninstall the FitBit app and then reinstall it. After that it setup my Versa 2 without any problems.