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New Versa 2 unable to Set-up and pair with iPhone

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Hi there,

 

I am super frustrated as I have tried absolutely everything I’ve read here and other online sources in order to get my new fitbit set up and running.  I have been a longtime Apple iwatch user and decided to make the switch to Fitbit but now extremely second guessing my choice.  I even unplugged all of my Alexa’s and turned off Bluetooth devices  so that it would be more likely to sync.  Hoping to get some guidance ASAP from here before I return product.

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You say it won't setup. 

At what point of the setup process does the failure occur? 

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