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New Versa 2 won't charge

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‎09-10-2022 09:16 - last edited on ‎09-12-2022 15:42 by Fitbit Moderator

‎09-10-2022 09:16 - last edited on ‎09-12-2022 15:42 by Fitbit Moderator

I ordered a Versa 2 since I had issues with the charge 4. Received my Versa and it wouldn’t charge at all. Received a replacement and same issue! I’m done with Fitbit products! 

 

 

Moderator Edit: Clarified subject

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‎09-10-2022 13:03

‎09-10-2022 13:03

Gosh @Jabbs1977 I’m really sorry to hear that. I can definitely understand being frustrated.

 

If you change your mind I’d certainly call Fitbit Customer Service and have them resolve the issue for you. I have a Versa 2 as well and it’s a GREAT Fitbit. It turned 3 years old this month so I personally think they hold up extremely well from my personal experience. 

Hopefully you will reconsider and contact them and have them correct this as promptly as possible: https://myhelp.fitbit.com/s/support?language=en_US

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