New Versa 3 isn't tracking my sleep data

[Caseychalmers]

I updated to a Versa 3 from a charge 4 because I was having trouble w/the sleep tracking. My new Versa 3 isn’t tracking sleep at all. How do I fix this? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Caseychalmers. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3.

I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Hope this helps.

[Caseychalmers]

Thank you. I’ll give this a try.