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New Versa 3 won't charge

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‎04-25-2023 06:17 - last edited on ‎04-25-2023 09:09 by Fitbit Moderator

‎04-25-2023 06:17 - last edited on ‎04-25-2023 09:09 by Fitbit Moderator

Brand new versa three Fitbit I opened it yesterday and it’s not charging. I have plugged it into several USB plugs and it is not charging. What do I do?

 

 

Moderator Edit: Clarified subject

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‎04-25-2023 09:14 - edited ‎06-16-2023 05:47

‎04-25-2023 09:14 - edited ‎06-16-2023 05:47

Hi there, @Whit90. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've followed all tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-25-2023 09:14 - edited ‎06-16-2023 05:47

‎04-25-2023 09:14 - edited ‎06-16-2023 05:47

Hi there, @Whit90. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've followed all tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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