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New Versa but no Floor count

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‎01-04-2019 11:16 - last edited on ‎10-19-2021 12:05 by Moderator Alum

‎01-04-2019 11:16 - last edited on ‎10-19-2021 12:05 by Moderator Alum

Hello,

 

Since today I’m wearing my new Versa. Everything seems so be working, except of the Floor count. I climbed multiple stairs today, but it still says 0. What can I do about it. 

 

Another question; I wanted to track my food plan, but the database is not familiair with dutch brands. Is this something that will come? 

 

Thanks in advance! 

BR 

 

 


Moderator edit: format

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‎01-04-2019 14:55

‎01-04-2019 14:55

@Jessebel87 If you swipe up on the main screen of your Versa (to open Today app) can you see floors climbed there? If not, try rebooting your Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes. Regarding food, I believe there's no Dutch food database. I usually add foods myself as custom foods.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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