help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Versa is not registering my Sleep Score

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-16-2020 23:48 - last edited on ‎09-17-2020 13:24 by Fitbit Moderator

‎09-16-2020 23:48 - last edited on ‎09-17-2020 13:24 by Fitbit Moderator

Hey,

I just got my Fitbit versa yesterday and was looking forward to see my sleep score this morning. I can see how much i did sleep and the stages, but not my sleep score.. can anyone help me?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
2 REPLIES 2

‎09-17-2020 13:28 - edited ‎04-05-2024 05:48

‎09-17-2020 13:28 - edited ‎04-05-2024 05:48

Hi there @Tonjols, welcome to the Community Forums. I'm sorry to hear that your Versa is not registering your Sleep Score. Thanks for the details provided in your post, I'll be glad to help you.

Please know that if you swipe left on the Sleep Score graph and expand the view by clicking the expand icon on the upper right hand corner on the Hours in Sleep Stages screen, you can see information about your weekly sleep average and sleep duration. For more information, see: What's sleep score in the Fitbit app? 

Let me know if you need further assistance, I'll be around.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎09-17-2020 18:11

‎09-17-2020 18:11

My Versa Lite is not recording my sleep score either. This is the second watch that has done this to me. Frustrating!!  Help!!

Best Answer
0 Votes