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New Versa is taking too long to sync

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My Versa isnt syncing, although it does if I log off and log back in. I want to keep my Fitbit app open all the time and have the all day sync turned on. Would be so grateful for advice

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I'm having the same issue.  Have you found any correction for it?

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No, by it seems to work if I log out of Fitbit and log in again. I Wii call Fitbit tomorrow and see if they can help.

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May I ask what type of device that your having problems syncing through?

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