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New Versa won't turn on

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‎12-25-2018 20:28 - last edited on ‎11-14-2021 17:01 by Fitbit Moderator

‎12-25-2018 20:28 - last edited on ‎11-14-2021 17:01 by Fitbit Moderator

I have a brand new fit bit   it will not turn on or charge   could i be dumb ot is it a dud

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-25-2018 22:50

‎12-25-2018 22:50

If you haven't setted up your FITBIT yet. So I suggest you to place it over CHARGING CRADLE and connect the CRADLE to a U/L certified charging source or low power output source. Then proceed further with usual SETUP steps...….REPLY ME if helps...

Here I'm attaching a manual that will help you.

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