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New Versa won't turn on

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‎11-06-2019 17:43 - last edited on ‎11-07-2019 04:31 by Fitbit Moderator

‎11-06-2019 17:43 - last edited on ‎11-07-2019 04:31 by Fitbit Moderator

By versa stops working !!!! restarted for several times but no results , waiting for the mail since there is no response.

 

 

Moderator edit: updated subject for clarity

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‎11-07-2019 04:31

‎11-07-2019 04:31

@DrDeva, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I was able to get in touch with our Support team and was told that they sent you an email requesting some information. Please reply to their email so they can assist you and follow up accordingly.

 

Don't hesitate to get back if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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