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New app lack of performance for Versa

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‎11-28-2023 22:40 - last edited on ‎12-28-2023 04:57 by Fitbit Moderator

‎11-28-2023 22:40 - last edited on ‎12-28-2023 04:57 by Fitbit Moderator

Has anyone else noticed that since the app was “updated” (around October 2023?) that recording of data is now so poor! Every morning my app tells me I only slept for about 4 hours…. Appearing as if I was awake from 3am or if I didn’t get to sleep until then which is absolute nonsense. It now also fails to capture O2 levels and I now cannot see how many steps I manage in stair master - rubbish “upgrade” and has been the final push for me go Apple! Fitbit really let me down now 

 

Moderator edit: edited title to clarity.

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‎12-28-2023 04:56

‎12-28-2023 04:56

Hello, @Cosmicfairy Welcome to the community.

Thanks for letting me know your feedback and situation in regards to the app update using your Versa device.

We have launched the latest app version, you can check this article to know more about the changes of this app and the things we added since our users gave feedback.

I also recommend you to post in the Product Feedback board if you'd like to give more feedback, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible.

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