New dashboard, Versa not showing sleep stages

[Wonderhussy]

This morning when I went to sync my versa and see how I slept, as I do every morning, I opened the Fitbit app on my phone and saw the option to use the new dashboard interface. I was warned that I couldn't return to the old one.

Having changed over to the new interface/homepage, I see that it recorded my sleep the basic way -- no sleep stages information, though I wore my device as I do every night, no changes.

Is this a glitch with the new dashboard interface?? 

[EdsonFitbit]

Welcome to the Fitbit Community @Wonderhussy. Sorry for the delayed response.

I regret to hear that your sleep stages are not showing up on your Fitbit account. Thank you for letting us know that you have the new interface of the Fitbit Dashboard. At the moment, we haven't been informed about any glitch with the sleep stages on the new Dashboard. 

There are different factors that can affect sleep stages. I would recommend checking out our sleep stages help article on the section Why don't I see sleep stages today?

If after following our instructions you continue experiencing the same problem, please let me know.

[NYCLioness]

Same here after updating the sleep is not showing on my dashboard either. 

[Wonderhussy]

Thanks, it only happened the first night. After that I've been able to see
my sleep stages as I used to 🙂

[NYCLioness]

OK great...well my Versa went kaput all together after only 3 months...sigh...Just got off the phone with them. They will send me a new one though so that's good.

[EdsonFitbit]

It's great to see you around @NYCLioness.

I'm sorry to hear that your Fitbit Versa stopped working. Thank you for letting us know that you will receive a replacement soon. You can find instructions to set it up on this article.

Thanks for your response @Wonderhussy.

I'm glad to hear that your Versa is tracking your sleep stages again. Thanks for the update.

Feel free to contact us at any time.