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New update 25/10/19 feedback

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I got a notification in the app that there was an update 

I did the update and everything seems to be ok  

syncing ok 

heart rate monitoring seems to calmed down a bit 

will see how the day goes and keep you updated

Iphone 8 plus

ios 13

versa 

 

 

Moderator edit: subject for clarity

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Hi @andy_glass, it's nice to see you again in our Community Forums. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing your experience after the latest update. Thanks so much for your feedback as it's really important to us. I am glad to hear that everything seems to be working fine. I appreciate your time and efforts.

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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My versa is managing to sync I haven’t had to reinstall the app it looses a couple of minutes during the night but the time is corrected when I first sync it in the morning 

I get notifications but they don’t stay on the versa for very long and they never are there when you swipe down from the main screen 

but I can live with that for now the versa 2 has been put on hold till all the complaints on the community have been sorted  

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Hi @andy_glass, thank you for your reply.

 

I appreciate your efforts and the additional details. Thank you for for your feedback, our team is always working on improving our devices and user experiences. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts. 

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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