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No GPS data for autorecognized outdoor bike

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‎08-14-2022 11:37 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

‎08-14-2022 11:37 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

My outdoor bike is properly automatically recognized (without me enabling this app) but it does not show any data taken from GPS 

data visibleGPS is on in the outdoor bike app is enabled.

GPS works fine for runnnig where I enable app by myself.

 

What should I do to get GPS data - distance, map in the autorecognized activity?

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‎08-14-2022 13:25

‎08-14-2022 13:25

Hello @herbakamil and welcome to the Community.  You can't get GPS data from auto-recognized bike rides or any auto-recognized activity.  It's just not programmed that way.  Auto-recognition (Fitbit calls this SmartTrack) was released before the Exercise app was a feature on trackers.  The first tracker it was released on couldn't connect to your phone's GPS.  You must use the Exercise app with the Bike shortcut to get a map.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎08-14-2022 13:25

‎08-14-2022 13:25

Hello @herbakamil and welcome to the Community.  You can't get GPS data from auto-recognized bike rides or any auto-recognized activity.  It's just not programmed that way.  Auto-recognition (Fitbit calls this SmartTrack) was released before the Exercise app was a feature on trackers.  The first tracker it was released on couldn't connect to your phone's GPS.  You must use the Exercise app with the Bike shortcut to get a map.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer