No Quick Replies on Versa after changing to new phone Oppo Reno 2Z

[TrooperJo]

Hi,

I've had my fitbit versa for a couple of years and recently changed phones to an Oppo Reno 2Z. Since then I can still get messages, phone calls and other notifications on the fitbit but don't have the option to reply. When I click on a message, the options are: Delete, Mark as Read, Open, Clear. 

I am just using the messaging app that comes with the phone. How can I get quick replies back on my versa?

Thanks

Jo

[Odyssey13]

Hi @TrooperJo  I don't see it on the list of compatible devices? click to see

[TrooperJo]

Oh no!

I noticed my last phone isn't on that list either but it was compatible.

[Odyssey13]

 here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "