No data on health metrics

[DRR1]

Versa 2 health metrics has stopped showing data, except for temperature, for 2 days now. I've tried turning it off but it's made no difference. I have to pay for fitbit premium so expect it to be working properly. Can anyone help me please?

[Cindydclark]

I don’t have an answer for you, but it’s most likely an app issue right now. My health metrics has shown “no data available” for the past 2 days as well. 

[Nessy67]

Android user here with Versa 2 and Fitbit Premium and exactly the same issue.

Only SpO2 and Skin temperature are recording. No BR or HRV. This started friday morning.

There was just nothing there. I tried everything from clearing cache, restarting my Versa, signing out and in my android app,

restarting my samsung. Hope they fix this quick or come with a solution.

[Anne5466]

Same here I have an iPhone and no HRV or BR past 2 days I have notified Fitbit 

[Minty1]

I’m the same. No BR or HRV since Friday!  Tried all usual suggestions. Hope they sort it soon

[Nessy67]

btw my son has the Versa 3 and same issue since friday aswell.

[Anne5466]

Thank you 😊

Sent from my iPhone

[DenaP]

I am have the same issue!  We should all send a query to Fitbit help!

[Trying2b]

Exactly the same for me... no health metrics data for 2 days.

Has fitbit addressed this problem yet?

[TiffDTay]

Same here. For a few days now I get no health metrics. Before that it was taking longer to sync, and before that it wasn't syncing at all. Had to delete and reload numerous times. 

[Anne5466]

Thanks for your reply I did this earlier today and they are trying to resolve the issue but no time frame given

Sent from my iPhone